Have a question about our themes before you purchase? Chances are we’ll have the answer right here for you. If you can’t find answer to your question, don’t hesitate to ask us questions and we’ll get back to you within 1-2 business days.
General
What platforms/software do your templates & themes work on?
Our Blogger Templates ONLY work on Blogger/Blogspot blogs.
Our WordPress themes ONLY work on self-hosted WordPress.org sites NOT on WordPress.com sites.
Can I use Georgia Lou Studios themes on more than one site?
Yes, as long as they are personal or commercial sites run by a single person or entity.
FOR DESIGNERS: If you are buying the templates to design and setup sites for multiple clients, you must buy a new template for each client. In essence, you are purchasing a license for the client (end user) to use our product.
Do you provide dummy content as per your site demo?
We do not include dummy or demo content with our Blogger templates. If you would like a pack of dummy posts, we can send you a file for either Blogger.
Our WordPress themes include demo content.
Dummy content does not necessarily include the actual images from our demo sites. Images include in the dummy content are Creative Commons Zero images. To request demo files, please contact us.
Does your download include the fonts used in the template design?
We make every effort to utilize free Google Web fonts in our designs. Any fonts used in the designs will be set as the default option for our templates and themes. You may further customize your design from this starting pointing by using the Google font options available in the customizer section.
Sales & Purchase
What payment methods do you accept?
We accept Paypal and all major credit cards through Paypal or the Stripe secure payment portal. Currency is in US Dollars ($).
What is your Refund Policy?
Since Georgia Lou Studios sells non-tangible digital products, it is not possible to “return” or “exchange” the product therefore we do not issue refunds or allow exchanges* after the purchase is made, which you are responsible for understanding upon purchasing. We
We strongly recommend that you thoroughly review each theme demo and ask any questions prior to purchase. And we are happy to offer support for any questions or issues you may have.
*The ONLY time we will issue a refund is if you purchase the wrong version of our template/theme. i.e. If you mistakenly purchase the Blogger/Blogspot version but needed the WordPress version instead.
In such cases, we will issue a refund on the incorrect version AFTER you have purchased the correct version. You must contact us via the Help Desk to get approval for this process.
** Refund will be for the purchase price minus any credit card or payment processing fees.
I found a Georgia Lou Studios coupon from *insert site name* but it doesn’t work?
The coupon code is likely expired or not valid. Subscribe to our newsletter to stay informed about all our current deals.
Setup
Is it possible to upload my own logo/header banner to replace the original logo?
Yes. Both our Blogger Templates and WordPress Themes are compatible with custom logos & headers. Some of our themes include a custom logo that can be customized using a program like Photoshop or GIMP. See individual product descriptions and Help Files for details.
Am I able to display the entire blog entry or am I limited to displaying just the excerpt and readers will have to click the “Read More” link to read the rest of the post?
In both our Blogger Templates and WordPress themes you can choose to display the full article or the excerpt with “Read More” link on the main blog page. For Blogger templates, add a Jump Link to each post to add the “Read More” Link.
Can I remove the Georgia Lou Studios credit from the footer?
We prefer you do not remove the credit link from the bottom of the template/theme.
It is strictly prohibited to replace the link with another link or any text claiming design credit.
If you wish to add a design credit, for example for a web designer who has helped customize one of our themes, a design credit may be placed ALONGSIDE the our theme credit. But again, do not replace our theme credit with a design credit claiming full design credit by another party.
An acceptable example would be“Theme development by Georgia Lou Studios. Website design by ABC Designs.”
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